Terms of service
Terms of Service
Velvet Avenue — Legal Agreement
Last Updated: May 31, 2026
Welcome to Velvet Avenue (velvet-avenue.com). This website is operated by Velvet Avenue. By accessing our website and/or purchasing from us, you agree to be bound by these Terms of Service, together with our Privacy Policy and Return Policy.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your province or territory of residence. You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws, including intellectual property laws. Any violation of these terms may result in an immediate termination of your access to our services.
2. General Conditions & Business Info
All transactions are conducted in accordance with applicable Canadian consumer protection laws.
- Registered Address: 2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada
- Contact Email: info@velvet-avenue.com
⚠️ IMPORTANT: The Ottawa address listed above is an administrative office only and is NOT a return address. Returns sent to this address without prior authorization will not be processed.
3. Products & Pricing
Product prices are subject to change without notice. We strive to display our fashion pieces as accurately as possible; however, we cannot guarantee that your monitor's display of any color will be accurate. We reserve the right to correct any typographical errors or inaccuracies related to pricing or availability and to cancel affected orders.
4. Billing & Usage
We reserve the right to refuse or cancel any order. You agree to provide current, complete, and accurate purchase and account information. You are prohibited from using the site for any unlawful purpose, to infringe upon intellectual property, or to upload malware and destructive code.
5. Limitation of Liability & Governing Law
Velvet Avenue is not liable for indirect, incidental, or consequential damages arising from the use of our products. These terms are governed and interpreted in accordance with the laws of Canada.
Questions?
Contact us: info@velvet-avenue.com
© 2026 Velvet Avenue | All Rights Reserved