Legal notice
Legal Notice
Velvet Avenue — Official Disclosure
Last Updated: May 31, 2026
1. Corporate Information
The website velvet-avenue.com is owned and operated by Velvet Avenue. We are dedicated to providing high-quality women's fashion and an exceptional shopping experience for our customers across Canada.
Email: info@velvet-avenue.com
Administrative Headquarters: 2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada
Operating Market: Canada
2. Disclaimer
While Velvet Avenue strives to ensure the information on this website is accurate and up-to-date, we do not warrant that all content is error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
3. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Velvet Avenue and is protected by Canadian and international copyright and trademark laws. Unauthorized use of any materials on this site is strictly prohibited.
4. Tax & Customs Compliance
For all Canadian orders, Velvet Avenue operates on a Delivered Duty Paid (DDP) basis. This means we handle all customs clearance and pre-pay all applicable duties and import fees. The final price displayed at checkout is comprehensive; no additional customs fees will be requested upon delivery.
The administrative address in Ottawa is not a return facility. Any shipments sent to the Ottawa office without a valid Return Authorization (RA) will be refused. Please contact info@velvet-avenue.com to receive the correct return instructions for our Richmond, BC processing center.
6. Governing Law
Any disputes arising from the use of this website or the purchase of products shall be governed by and construed in accordance with the laws of Canada and the specific province of residence of the consumer where mandatory protection laws apply.
© 2026 Velvet Avenue | Premium Fashion for Canada